Mercer ePrism Redesign

Fixed User Flow: The application’s structure and functionality could not be altered, so all improvements had to come through visual design, requiring creative problem-solving to enhance usability within strict constraints.

Designing for Unseen Applications: The new style needed to support five additional tools in the Talent Impact suite—none of which were available for review—demanding forward-thinking design decisions.

High Subject Matter Expertise: ePrism’s complexity meant users relied heavily on a limited set of frequent tasks, requiring close collaboration with analysts and stakeholders to prioritize clarity where it mattered most.

Stakeholder Interviews: Collaborated with clients and internal analysts to identify key usability challenges and visual priorities.

Wireframes: Explored layout refinements within the fixed flow to enhance clarity and usability.

Icon Audit: Assessed existing iconography and identified opportunities for simplification and consistency.

Visual Design: Created a modern UI system with a unified icon set and branded color palette to reinforce interactivity and cohesion.

Consolidated Actions: Centralized scattered interface actions into a single, cohesive area, improving scanability and reducing cognitive load.

Universal Icon Set: Designed a reusable icon system for the entire Talent Impact suite to promote visual consistency.

Branded Interaction Cues: Introduced a single, brand-aligned color to clearly indicate interactive elements.

The redesigned interface received exceptionally positive feedback from Mercer’s Talent Information Solutions leadership and analysts.

The new design system became the foundation for visual consistency across Mercer’s Talent Impact suite.